Systems run and improved
- Enquiries, bookings, payments and follow-ups working as one
- Fixes made before you notice them
- One improvement shipped every month
1
The real bottleneck
You. Not your team, not your tools.
Every hour you spend chasing, checking and fixing is an hour you're not spending on the work only you can do, or on your family. The Operator retainer moves that load to me.
What the retainer covers.
Everything it takes to keep the business running well, under one person.
People managed
- Assistants and specialists found, vetted and trained
- Tasks assigned, checked and followed up
- People on the ground for projects back home
Your expertise, packaged
- Courses, books, programmes or an AI assistant on your method
- Built from your own material, in your voice
- Launched and kept up to date
AI, safely
- Clear rules for your team on using AI
- The repeat work handed to AI, with a person checking
- Your private information kept private
How we start.
You don't commit to a retainer on day one.
Step 1 · From $49
Systems Audit
I look at how the business really runs and give you a written plan: what depends on you, what to fix or hand over first, and what it would take.
You keep the plan, with or without meStep 2 · Fixed scope
Build
I set up the systems, write the guides and put the right people in place. Fixed price, agreed before work starts.
You own everythingStep 3 · Monthly
Run
I stay on as your operator. A fixed monthly fee, a weekly report, and one person to call about anything.
Cancel with 30 days' noticeWhat a month looks like.
Predictable for you, without you having to ask.
Every weekWritten reportWhat moved, what's stuck, what I need from you. Five minutes to read.
Every monthReview callNumbers, people and the next improvement, agreed together.
Any daySame-day repliesOne person to message about anything, in your time zone.
AlwaysWritten downLogins, guides and decisions documented, so you never depend on me.
What clients say
Trusted for years, not one invoice.
1 / 7
“Gilead has been an excellent professional service provider. His honesty and technical ability coupled with result driven dedication is exceptional. My company hired him to set up the website at the beginning and we have never looked back since then. Try him and be convinced.”
Is this for you?
I take on a small number of owners at a time.
A good fit
- Your business already makes money
- Too much of it still depends on you
- You'd rather have one accountable person than five tools
- You think in years, not invoices
Not a fit
- You need a one-off website at the lowest price
- You haven't found your first customers yet
- You want to hand it off and never hear about it
Straight answers.
The questions owners ask first.
How is this different from hiring a VA or an agency?
A VA needs managing and an agency sells you projects. I own the outcome: I decide with you what needs doing, then make sure it gets done, by systems, AI or people I manage.
What does it cost?
A fixed monthly fee, from $3,000, agreed after your Systems Audit once we both know the size of the job.
Can you keep things confidential?
Yes. I'm happy to sign an NDA before we start, and your information stays in your own accounts, not mine.
You're in Nigeria. Does that work for clients abroad?
I've worked with owners in the UK, US and EU since 2016, in GMT+1. And if you have projects in Nigeria, being here is an advantage: I can put trusted people on the ground.
What if I want to stop?
Give 30 days' notice. Everything is documented and in your name, so the handover is clean.
Will AI replace my team?
No. AI takes the repeat work so your people spend time on judgement, relationships and care. Every AI job has a person checking it.